Delivery
Information
送貨信息
ORDERING POLICY 訂購政策
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Every person, identified by separate phone number, can order 2 clothing items every month 每個電話號碼每個月可以訂購 2 件衣服
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2 random items in the order will be dispersed if more than 2 items are ordered 如果訂購超過 2 件衣物,我們會隨機寄出訂單中的 2 件。
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Order from the same person over 2 items within a month will be cancelled. 一個月內同一人兩件以上的訂單將被取消。
RETURN POLICY退貨政策
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To simplify the initial operation, there is no return service. 為簡化初始操作,我們暫不提供退貨服務。
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In case the items ordered do not fit, please try to pass them on to someone who will find it useful. 如果訂購的物品不合適,請嘗試將它們傳遞給合適的人。
DELIVERY POLICY送貨政策
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We are only serving community in Hong Kong at the moment. 我們暫時只服務香港家庭。
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We are using the EC-Get service from Hong Kong Post to send the products to the closest Post Office of your provided address. 我們會使用香港郵政的 EC-Get 服務將產品發送到您提供的地址最近的郵局
https://www.hongkongpost.hk/en/sending_mail/local/ec_get/index.html
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The selected Post office will be stated in the order confirmation email. Please inform us by email if you would like to send to a different collection point within 2 days of order confirmation. 所選郵局將在訂單確認電子郵件中說明。如果您想發送到不同的收集點,請在 2 天內通過電子郵件通知我們。
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Orders will be posted every week. You can expect to receive the order within 2 weeks. 訂單將每週寄出一次。您可以預期在 2 週內收到貨品。
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You can also change the collection point after the products arrive at the Post Office depending on the latest Hong Kong Post policy 您也可以根據香港郵政的最新政策,在產品到達郵政局後更改收件點 :
https://www.hongkongpost.hk/en/receiving_mail/change_delivery_option/index.html